Hotels Recover from COVID-19

How the Hospitality Industry Can Recover From the COVID-19 Crisis

Properties that can show current and potential guests that they’re handling the coronavirus crisis the right way are a step ahead of the game.  It's all about establishing trust. But the vast majority of this trust is earned and reinforced through staff interactions with guests… from the moment they book their stays through the time they depart.

March 16, 2020 /

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