Too MUCH Customer Service?
How much customer service is too much? The service should focus on customer satisfaction, not on the amount of service that’s piled on.
Blog
VPPPA Conference in Orlando Finds Lots of Interest in Workplace Safety
Interest high in learning about safety communications.
National Safety Survey Identifies Areas of Improvement in Workplace Safety
EHS Today National Safety Survey cites senior management support as key success factor
The Power of the People Behind the Brand
Brand building has to include people development for positive customer experiences
Workplace Health & Wellness: Sending the Message Home
The challenge of how to extend workplace health and wellness messages to home and family